Holiday Inn Cardiff City By Ihg, Cardiff ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Castle Street, Cardiff, United Kingdom, CF10 1XD

“The hotel's location is perfect for enjoying Cardiff Castle and strolling through the beautiful nearby park.”view full review

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“Excellent location with friendly staff and great amenities” view full review

Top location:Highly rated by recent guests(9.2)

Check-in/Check-out

from 15:00-23:59

until 11 am

Amenities

Paid Private parking is possible on site.

Wireless internet is available in the entire hotel for free.

Other information

A full breakfast is served at the price of GBP14 per person per day.

Pets are not allowed.

English, German, French, Spanish, Italian, Portuguese, Polish, Greek, Russian, Arabic, Welsh, Lithuanian, Latvian

Year renovated:2011

Number of floors:7

Number of rooms:157

Former name

holiday inn cardiff city centre

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Twin Room

Max:

2 persons

21 m²

Bed options:

2 Single beds

Landscape view

Shower

Bathtub

room details

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Standard Double Room

Max:

2 persons

21 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Standard Double Room Non-Smoking

Max:

2 persons

21 m²

Bed options:

1 Double bed

Landscape view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Cardiff300 m

Airports

Cardiff (CWL) 21.2 km

Swansea (SWS) 77.0 km

Train

Cardiff Central Railway Station600 m

Bus

Bus stop600 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

“The breakfast offered an array of tasty options, and it was evident that great care went into preparing each dish.” view full review

Spacious Comfort

“The room was impressively spacious and meticulously maintained, providing a cozy atmosphere that made our stay enjoyable.” view full review

Easy Parking Access

“Having free parking available in such a central location was a fantastic surprise, allowing us to explore without any worries.” view full review

Really good Service

“The service in the restaurant was excellent; the staff were incredibly friendly and made dining a joyful experience.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Spa & Leisure

Garden area
BBQ facilities

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities
Rollaway beds

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Castle Street, Cardiff, United Kingdom, CF10 1XD

Map view

street view

Castle Street, Cardiff, United Kingdom, CF10 1XD

City landmarks

Museum

National Museum Cardiff

1.7 km

Park

Bute Park

2.8 km

CardiffWales

Cardiff Bay

2.4 km

Stadium

Motorpoint Arena Cardiff

1.1 km

Mall

St David's Dewi Sant

840 m

Golden Cross Hayes Bridge Road

Wales National Ice Rink

980 m

Church

St David's Metropolitan Cathedral

820 m

Museum

Techniquest

2.3 km

Museum

Museum of Cardiff

600 m

Public Building

City Hall

610 m

Clare Road

Tramshed Cardiff

650 m

11 St David's Way St David's - Dewi Sant

Statue of Sir Gareth Edwards

810 m

North Road Cathays Park

Royal Welsh College of Music and Drama

750 m

Park

SWALEC Stadium

700 m

Gallery

Martin Tinney Gallery

1.1 km

Gallery

Kooywood Gallery

1.1 km

University

Cardiff University

1.2 km

Nearby

Cardiff Castle Grounds

Cardiff Castle

320 m

Westgate Street

Principality Stadium

470 m

Market

Cardiff Market

510 m

Church

The City Parish of St John the Baptist

440 m

Art object

Animal Wall

180 m

Shopping Area

Capitol Shopping Centre

580 m

Shopping Area

Castle Quarter Arcade

260 m

Mall

Duke Street Arcade

340 m

Mall

High Street Arcade

360 m

Cardiff Arms Park Westgate Street

BT Sport Cardiff Arms Park

170 m

Womanby Street

Castle Emporium

330 m

Museum

Firing Line Museum of The Queen's Dragoon Guards and The Royal Welsh at Cardiff Castle

440 m

CardiffWales

River Taff

350 m

Restaurants

Pettigrew Tea Rooms

70 m

West Lodge Castle Street Bute Park and Arboretum

Mango House

180 m

Grand Hotel Westgate Street

Elevens Bar & Grill

200 m

15 Castle Street

The Potted Pig

330 m

27 High Street

Bar 44 Cardiff

250 m

15-23 Westgate Street Castle Quarter Arcades

Madame Fromage

350 m

21-25 Castle Arcade

Coffee Barker

340 m

Castle Quarter Arcade

Science Cream

300 m

28 Castle Arcade

Casanova

340 m

13 Quay St

Tiny Rebel Cardiff

290 m

25 Westgate Street

Pizza Express

400 m

29-32 High Street

Zizzi - Cardiff

340 m

27 High Street

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

Great location

Friendly staff

Room quality

Dining noise

7.8/10

Very good

Rooms

7.3

Location

9.2

Service

8.0

Dining

7.7

Gary

United Kingdom, March 2024

7.4/10

I had a mixed experience at the hotel. Initially, my room was noisy due to road traffic, but after a move, I got a larger, quieter room with a nice view. The first room was small and basic for the price, lacking hot water, while the second room had some maintenance issues like a peeling bath re-liner.

Rooms

6.0

The first room was small and basic for the cost, lacked hot water, and felt of low quality. The second room was larger and quieter with a better view, but had a peeling bath re-liner.

Service

8.0

The staff were accommodating, professional, and nice. They even provided a phone charger and organized a takeaway breakfast.

Location

9.0

The hotel's location is excellent, right next to the Castle, close to shops, Cardiff Stadium, and Glamorgan cricket ground. Perfect for exploring the city and attending events.

Dining

7.0

I didn't dine at the hotel. However, I heard that the dining experience was good with a wide food selection.

Facilities

7.0

The hotel facilities were basic but satisfactory for a comfortable stay.

Great location

Room quality

Douglas

United Kingdom, March 2024

7.8/10

The hotel offers a large room with unexpected bathroom and AC for the price paid. Despite the room size being small for two people, it was comfortable and standard. The location is perfect for exploring Cardiff, with convenient parking at the rear and walking distance to major attractions. The dining experience was excellent with a variety of choices. However, the noise disturbance from outside affected the overall stay in the room.

Rooms

7.0

The room was a little on the small side for two people but comfortable overall.

Service

6.0

The service was fresh and had everything we needed, but there were disturbances with frequent knocks on the door disrupting sleep.

Location

9.0

The hotel's location is perfect for exploring Cardiff, with easy access to attractions, shopping areas, and transportation options.

Dining

9.0

The dining experience was excellent with a wide range of options to choose from, providing great value for money.

Facilities

8.0

The hotel offers a good range of facilities to meet guests' needs.

Great location

Room size

William

United States, December 2023

8.2/10

The hotel offers a pleasant stay with comfortable beds and a convenient location near Cardiff Castle. While some rooms provide a nice view, others lack sufficient plug sockets. The surroundings are quiet even though some rooms face the road.

Rooms

8.0

The rooms were spacious and comfortable with nice beds, although some lacked plug sockets.

Service

7.0

The service was satisfactory, and the staff assisted promptly in resolving room noise issues caused by traffic.

Location

9.0

The location is perfect for exploring Cardiff Castle and shopping in the area with friendly staff.

Dining

9.0

The dining experience was delightful, offering superb meals with a view of the park or castle.

Facilities

8.0

The hotel facilities were enjoyable and provided a pleasant stay overall.

Martin

United Kingdom, September 2023

8.4/10

The hotel's location is excellent, within walking distance of Cardiff Castle and the Principality Stadium, making it a convenient spot. The rooms were clean and efficient, though the poor quality windows allowed for a lot of noise from the busy road outside. The service was genuinely helpful and friendly, enhancing the overall experience. The dining experience was great value and the manager Loreta ensured a welcoming and efficient service.

Rooms

7.0

The rooms were clean and efficient, but the poor quality of the windows didn't help with the loud traffic noise from the busy road outside.

Service

9.0

The service was genuinely helpful and friendly, making my stay more enjoyable.

Location

10.0

The hotel's location was excellent, between Cardiff Castle and Principality Stadium, making it easy to walk into the center of town and close to all the main attractions.

Dining

8.0

The dining experience was great value, thanks to manager Loreta's welcoming and efficient service.

Facilities

8.0

The hotel's facilities were satisfactory, offering everything needed for a comfortable stay.

Dick

United Kingdom, August 2023

9.0/10

My stay at the hotel was fantastic! The rooms were spacious, comfortable, and quiet with a nice view of the river. The service was amazing, with friendly and helpful staff. The location was perfect, right in the city center, making it easy to get around. The dining experience was very good, although some items were not hot enough. Overall, a great value for money.

Rooms

9.0

The rooms were spacious, comfortable, quiet, and with a nice view of the river.

Service

9.0

The service was amazing, with friendly and helpful staff.

Location

10.0

The hotel was in the city center, making it very convenient.

Dining

8.0

The dining experience was very good, but the food was never hot.

Facilities

9.0

The facilities were great and offered all the necessary amenities.

Clara

United States, July 2023

7.4/10

The hotel offers a spacious family room, although the temperature control can be challenging as rooms vary in temperature. The staff was attentive to the issue. However, the excessive mirrors in the room were a bit much for my liking.

Rooms

7.0

The family room was very spacious but had too many mirrors for my taste. Temperature control was problematic with one room being too hot and the other too cold affecting our sleep quality.

Service

9.0

The reception staff were excellent and quickly resolved an issue we had. The restaurant manager stood out for his brilliant service.

Location

8.0

The hotel needs some maintenance but benefits from a prime location across from Cardiff Castle, making it easy to access shops and bars. The proximity to public transportation was convenient, although getting there initially was a bit challenging due to road closures.

Dining

5.0

The dining experience was underwhelming with cold food that wasn't promptly replenished. However, the location near Bute Park was convenient for exploring central Cardiff.

Facilities

8.0

The hotel facilities were up to a very good standard, and the checkout time at noon was satisfactory.